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Terms of Service for Expert Tutors Nigeria

Last Updated: 20/05/2025

These Terms of Use (“Terms”) govern your use of this platform at https://experttutors.com.ng (“Website”), including any mobile applications, web applications, affiliated websites and services (the “Platform”) operated by [Your Company Name/Expert Tutors Nigeria] (hereinafter referred to as “Expert Tutors”, “Us”, “We”, or “Our”). Please read these Terms before using or continuing to use this Platform. Do not agree to the Terms unless you fully understand and accept each provision. By using or continuing to use the Platform, you acknowledge and represent that you understand, agree and accept all terms and conditions contained in these Terms and agree to comply and be bound by same.

If you do not agree to these Terms, please do not continue to use or access the Platform.

  1. General Terms

Expert Tutors provides this Platform to users, individuals, companies and businesses, or their ward, members, staff, or any other person or entity they severally represent, seeking tutoring services (“Clients”) and to individuals, companies and businesses, or any other person or entity they severally represent, seeking to provide tutoring services (“Tutors”). The term “you” or “You” or “User” or “Users” shall refer to Clients, Tutors or any person or entity who views, uses, accesses, browses or submits any data, content, or material to the Platform. These Terms are entered into by and between Expert Tutors and you, and you accept them by: (a) contracting for tutoring lessons through the Platform; (b) using and continuing to use the Platform in any other manner; and/or © providing tutoring services.

The Platform

To the extent that anything on or associated with the Platform is in conflict or inconsistent with these Terms, the Terms shall prevail. Any express waiver or failure to exercise promptly any right under the Terms will not create a continuing waiver or any expectation of non-enforcement. If any provision of the Terms is held invalid by any law or regulation of any government, or by any court or arbitrator, such provision will be replaced with a new provision that reflects and accomplishes Our original business purpose, such new provision to immediately become effective, and the other provisions of the Terms, not replaced will remain in full force and effect.

  1. Services

The Platform offers a marketplace for those in need of tutoring services to connect with those willing to provide such services. Tutors are independent contractors hired by Clients, and they control the methods, materials and all aspects of the lessons provided to the Clients.

Clients have the exclusive responsibility of selecting the right Tutor for their needs. In making hiring decisions, Clients are encouraged to review and investigate each tutor’s self-reported credentials, education, and experience, as well as reviews from other Clients. PLEASE TAKE NOTE THAT “All Tutoring Sessions with Minors should be Supervised by a Responsible Adult”.

Expert Tutors controls and operates the Platform from various locations and makes no representation that the Platform is appropriate or available for use in all locations. Thus, Expert Tutors services may not be available in your location, and available services may vary among locations. In addition, Expert Tutors will attempt to send all correspondences via the Platform’s messaging system. Expert Tutors does not, however, guarantee delivery of all messages.

  1. Academic Honesty

You acknowledge and agree that Expert Tutors’ services are provided for the purpose of facilitating learning, and that the services shall not in any way be used for the purpose of cheating or other fraudulent activities.

You agree not to hire Tutors to complete assignments, write papers, take quizzes or otherwise do work on your behalf.

You agree not to use Expert Tutors’ services for any purpose that violates the academic honesty policy or other conduct policies of your school, university, academic institution or workplace, other educational institutions or place of learning. Similarly, parents and/or guardians agree not to facilitate the use of Expert Tutors’ services on behalf of their children or ward for any purpose that violates the academic honesty policy or other conduct policies of their children’s or ward’s school, university, academic institution or other place of learning.

  1. Your Obligations and Conduct

In consideration of your use of the Platform, you agree: (a) that you are of legal age and have capacity to agree to these Terms or that you continue to use and access this Platform under the supervision of someone who has the capacity to agree to these Terms; (b) to provide accurate, current, and complete information about you as may be prompted by a registration form on the Platform (“Registration Data”) even where such information is not specifically requested by Expert Tutors; © to maintain the security of your password and identification; (d) to maintain and promptly update the Registration Data and any information you provide to Expert Tutors, to keep it accurate, current and complete; and (e) to give Expert Tutors a period of two (2) months from the date it issues a public notice of any data breach or potential data breach to rectify such breach or potential breach. (f) that Expert Tutors cannot validate the age of every individual that accesses the Platform and thus cannot discover where a User is under the age of 13. You are not permitted to use the Platform or the services or submit content to the Platform if you are under the age of 13, except under the supervision of an adult.

You are entirely responsible for all content that you upload, post, or otherwise transmit through your use of the Platform (“Content”). You agree not to upload, post or otherwise transmit Content that: (a) is inaccurate, false, harmful, obscene, pornographic, defamatory, racist, violent, offensive, harassing, or otherwise objectionable to Expert Tutors or other Users of the Platform; (b) includes unauthorized disclosure of personal information; © violates or infringes anyone’s intellectual property rights; (d) is intended to bully, insult, intimidate or humiliate any person or (d) contains viruses, vulnerability or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment. Expert Tutors reserves the right to edit or remove Content that violates these Terms, that contains third-party commercial advertisements, or for any other reason it deems necessary.

Without prejudice to the specificity of the foregoing, you agree to use the Platform in a manner that is lawful, relevant and proper to any of the forums existing on the Platform. Any use of the Platform that Expert Tutors, in its sole discretion, finds inappropriate and/or offensive may result in suspension and/or termination of a User with or without notice. Conduct that is inappropriate and/or offensive includes, subject to Expert Tutors’ right to revise the underlisted without notice and subject to the overriding discretion of Expert Tutors in determining which activity falls within the underlisted and without limitation, the following:

  • Defame, abuse, harass, harm, stalk, threaten or otherwise violate the legal rights (including without limitation rights of privacy and publicity) of others;
  • Publish, post, upload, distribute or disseminate any profane, defamatory, infringing, hateful, distasteful, obscene or unlawful topic, name, information, materials or content;
  • Use the Platform for any purpose that is in violation of local, state, national, or international law, including without limitation wage/hour and working condition laws and regulations;
  • Upload files that contain software or other materials that violates the rights of any person, including without limitation intellectual property rights;
  • Upload files that contain viruses, trojan horses, worms, time bombs, spiders, cancel bots, corrupted files, or any other harmful programs, similar software, malware, spyware, adware or materials that may damage, interfere with, disrupt, impair, disable or otherwise overburden the operation of any device, computer system or network;
  • Take any action that would undermine any aspect, integrity, security or functionality of the Platform;
  • Attempt to gain unauthorized access to the Platform, other User accounts, or other device, computer system or networks connected to the Platform;
  • Advertise or offer to sell any goods or services for any commercial purpose on the Platform that are not appropriate or relevant to the Platform;
  • Impersonate another person or allow any other person or entity to use your User name, password or membership;
  • Post the same content repeatedly in a manner that constitutes spamming in any form;
  • Download any file posted by another User that you know, or reasonably should know, cannot be legally distributed through the Platform;
  • Access, download, or copy any information, content and/or materials from the Platform through artificial means (including without limitation spiders, scrapers, hacking devices, computer programs, bots or other such means);
  • Reproduce, duplicate, copy, sell, re-sell or exploit any information, materials or content on the Platform; or
  • Restrict or inhibit any other User from using or gaining full access to the functionalities of and enjoying the Platform.

By using the Platform, you represent and warrant that you currently meet and will continue to meet the following eligibility conditions (“Eligibility Conditions”) for as long as you use the Platform: (a) you have and will at all times comply with all laws and regulations; (b) you have the right, authority and capacity to enter into these Terms of Use and to abide by all of terms and conditions in these Terms of Use and where you act on behalf of a minor or an organization, that you do so in good faith and have been so authorized, respectively; © neither you, nor anyone in your household: (i) has been the subject of a complaint, restraining order or any other legal action involving violence, abuse, neglect, fraud, larceny, or any offense that involves endangering the safety of others; (ii) has been convicted of a crime of any nature, including any felony or misdemeanor of any kind, including without limitation any sexual, child abuse or domestic violence offenses; and/or (iii) has been and/or is currently required to register as a sex offender in any jurisdiction or with any government entity; and (d) neither you, nor anyone in your household, is currently out on bail or on your own recognizance pending trial, relating to any felony or misdemeanor charges of any kind, including without limitation sexual, child abuse or domestic violence offenses.

If there has been any accusation or complaint whether or not it proceeded to trial, kindly inform Expert Tutors before continuing to use the Platform or any of the services associated thereon. You agree and grant Expert Tutors the right and authority to commence any action against you, or to immediately terminate your access to the Platform or to use any of the Services without given you any notice, pending its determination to reinstate you on the Platform or not.

By using the Platform, you understand and agree that Expert Tutors may rely on the above Eligibility Conditions representations and warranties as true. You understand and agree that Expert Tutors may revise the Eligibility Conditions with or without notice from time to time and require new conditions and certifications and that User will abide by such revised Eligibility Conditions or discontinue using the Platform. You are also responsible for ensuring that all persons who access the Platform through your internet connections and/or device are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

You hereby authorize Expert Tutors to verify the above representations by you and you acknowledge and agree that Expert Tutors shall have the right, but not the obligation, to verify such representations. You agree and understand that such verification may include, without limitation, conducting criminal background checks, address verification checks, sex offender registry checks, motor vehicle records checks, identification verifications, credit checks and/or use of available public records, to the extent permitted by applicable Nigerian law. You consent to any collection, use or disclosure in order to accomplish such verification. You further agree that Expert Tutors may take such action as it, in its sole discretion, deems appropriate, including without limitation suspending and/or terminating your use of the Platform, should it determine that you have violated any representation or warranty. You further agree that Expert Tutors is not obligated to communicate its decision to you within any timeline.

The preceding paragraph notwithstanding, you understand and agree Expert Tutors is not mandated to conduct background checks of any User. Expert Tutors will however, to a reasonable extent, use its power to ensure that all unauthorized or illegal use of the Platform is monitored and discontinued immediately upon discovery. You also understand and agree that Expert Tutors neither confirms nor denies the validity of information provided by Users and that Expert Tutors does not verify that any or all of the Eligibility Conditions are met by Users. You understand and agree to make your own decisions and assessments about persons to engage and that it is your sole responsibility to conduct any and all background and reference checks regarding other Users.

Expert Tutors expressly disclaims, and you expressly release Expert Tutors from, any and all liability whatsoever for any controversies, claims, suits, injuries and/or damages arising from and/or in any way related to: (a) any inaccuracy, untimeliness or incompleteness regarding a User’s Eligibility Conditions and/or (b) misstatements or misrepresentations made by any User © fraud or theft you may suffer from any User that you may engage on this Site.

Expert Tutors reserves all of its rights including without limitation its right to remove anything objectionable to Expert Tutors in its sole discretion. Alleged improprieties by any User may be reported to Expert Tutors by email at [Your Support Email Address].

  1. Third party reports

Expert Tutors may utilize third party consumer reporting agencies that perform, among other things, criminal background checks, address verification checks, sex offender registry checks, motor vehicle records checks, credit checks, and identification verifications (“User Reports”), to the extent permitted by applicable Nigerian law. Expert Tutors does not endorse or make any representations or warranties regarding the reliability of such User Reports or the accuracy, timeliness or completeness of any information in the User Reports. Expert Tutors does not independently verify information in the User Reports beyond the supporting documents or information Users upload to the Platform.

You hereby consent to Expert Tutors collecting and using the information in the User Reports, to the extent permitted by applicable Nigerian law. You further consent to Expert Tutors disclosing the information in the User Report upon a court order or government directive, or to an affiliate company or to a third-party (provided the confidentiality of such information by the third-party is guaranteed and in compliance with applicable Nigerian data protection laws). You understand and agree that Expert Tutors may, in its sole discretion, review and rely on the information in User Reports in deciding whether to suspend or terminate a User or to investigate a complaint about a User, but that Expert Tutors shall not be responsible or liable in any way in the event that any information in the User Reports about any person, including without limitation any User, is not accurate, timely or complete. Users who are the subject of consumer reports may contact the agency or organization engaged for the purpose by Expert Tutors to dispute the accuracy, timeliness or completeness of such information. Expert Tutors reserves the right to suspend and/or terminate a User’s access to the Platform based on information in the User Report or for any other justifiable reason, including but not limited to the security of other Users on the Platform, at Expert Tutors’ sole discretion.

  1. Confidentiality of Expert Tutors Information

You may obtain direct access via the Platform to certain confidential information of Expert Tutors and its affiliates, including without limitation technical, contractual, product, program, pricing, marketing and other valuable information that should reasonably be understood as confidential (“Confidential Information”). You understand and agree that such information need not have been marked confidential or expressly stated as confidential before it is deemed confidential. You irrevocably covenant and warrant to hold Confidential Information in strict confidence and utmost integrity. All right, title and interest in the Confidential Information remains with Expert Tutors and/or its affiliates.

The Terms impose no obligation upon you with respect to Confidential Information that you can establish by legally sufficient evidence that: (a) you possessed prior to your receipt from Expert Tutors, without an obligation to maintain its confidentiality or through no breach of your confidentiality obligations; (b) is or becomes generally known to the public through no act or omission by you, or otherwise without violation of this Terms; © you obtained from a third party who had the right to disclose it, without an obligation to keep such information confidential; (d) you independently developed without the use of Confidential Information and without the participation of other Users who have had access to it, or (e) is in response to a valid order by a court or other governmental body, as otherwise required by law, or as necessary to establish your rights under these Terms and as disclosed after prior notice to Expert Tutors to afford Expert Tutors the adequate opportunity to object to the disclosure.

  1. Content submitted to the Platform

Expert Tutors does not claim ownership of the Content that you place on the Platform and shall have no obligation of any kind with respect to such Content. Unless otherwise stated herein, any Content that you provide in connection with this Platform shall be deemed to be provided on a non-confidential basis. Expert Tutors shall be free to use or disseminate such Content on an unrestricted basis for any purpose, and you grant Expert Tutors an irrevocable, worldwide, royalty-free, nonexclusive license to use, reproduce, modify, distribute, transmit, display, perform, adapt, resell and publish such Content (including in digital form). You represent and warrant that you have proper authorization for the worldwide transfer and processing among Expert Tutors, its affiliates, and third-party providers of any information that you may provide on the Platform, in compliance with applicable Nigerian data protection laws. You further agree that you have all the Intellectual Property rights to any information you share on the Platform and that you have not in any way infringed the rights of any other person or entity to the information being shared on the Platform. You undertake not to share any such information, knowingly or unknowingly, or which upon reasonable finding will have been discovered to infringe the right of any other person.

  1. Terms of Transacting Business

You understand and agree that you are willing to pay all costs associated with the Services. These costs include but are not limited to: (a) a Tutor’s hourly rate as listed; (b) Tutor’s travel and transportation fees (if applicable and agreed upon); © cancellation fees as described in a Tutor’s cancellation policy, which can be found on a Tutor’s profile on the Platform; and (d) the commission arrangement between the Tutor and Expert Tutors; (e) booking fees related to each booking on the Platform. The specific payment terms and conditions will be outlined during the booking process.

  1. Advertisements and promotions

Expert Tutors may run advertisements and promotions from third parties or affiliated parties on the Platform. Your correspondence or business dealings with, or participation in promotions of, advertisers other than Expert Tutors, found on or through the Platform, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. Expert Tutors is not responsible or liable for any loss or damage of any sort incurred as the result of any such

Last Updated: May 15, 2025

  1. Job Acceptance
  • Only apply for tutoring jobs for which you are fully qualified and available.
  • Apply only for jobs in locations you can reach promptly and consistently.
  • Do not apply for jobs if you are unwell, travelling, or otherwise unavailable.
  1. Job Application and Confirmation
  • Once assigned to a job, you must contact the client within one hour and notify your Support Officer. Failure to do so may result in job forfeiture.
  • Tutors who cancel after confirming a job may have their accounts permanently deactivated.
  • Client contact information is confidential and must not be shared with any third party.
  • Avoid calling clients at inappropriate hours (e.g., before 7 AM or after 9 PM).
  • Always communicate with clients politely and professionally.
  1. While on the Job
  • Do not discuss or negotiate payments directly with the client.
  • Do not miss scheduled classes without 48 hours’ notice. Missed sessions must be made up promptly.
  • Corporal punishment is strictly prohibited. Report misbehavior to parents and the platform immediately.
  • Report any form of misconduct by the client or student.
  • Maintain professional behavior at all times—no eating, chatting, phone calls, or media browsing during lessons.
  • Only water is permitted during sessions.
  • Do not begin any additional lessons without written confirmation from your Support Officer.
  • Offering gifts, bribes, or money to platform staff is strictly forbidden.
  • Use of vulgar or offensive language towards staff will result in account suspension or termination.
  • Irrelevant or inappropriate posts on the platform’s social media groups will result in a 6-month suspension.
  • Arrive at least 15 minutes early for physical or online classes.
  • Fully complete the time allocated for each lesson.
  • Never bring friends, family, or acquaintances to a client’s home.
  1. After the Job
  • Tutors must not accept direct payment from the client.
  • Borrowing money or requesting transport fare from clients is strictly forbidden and attracts a 6-month suspension.
  1. Job Cancellation Policy

You may only cancel an active job under the following conditions:

Case 1: Active One-Time Booking

  • Notify Expert Tutors at least 2 weeks in advance.
  • Submit a written progress report to hand over to the next tutor.
  • Failure to follow this process may result in non-payment for completed sessions.

Case 2: Ongoing or Recurring Booking

  • Notify Expert Tutors at least 1 month in advance.
  • Submit a detailed progress report.
  • Failure to comply will lead to withheld payments.

Need Help?

📧 Email: info@experttutors.com.ng
📞 WhatsApp: +2348023480776

Privacy Policy for Expert Tutors Nigeria

Last Updated: 20/05/2025

Expert Tutors Nigeria (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website [https://experttutors.com.ng/] (the “Platform”) and our services.

The aims to provide a clear and transparent understanding of how we handle your data.

  1. Information We Collect

We collect different types of information depending on your interaction with our Platform:

  • Information You Provide Directly:
    • Account Information: When you register as a tutor or student, we collect information such as your name, email address, phone number, location, profile picture (optional), and educational background.
    • Profile Information: Tutors may provide additional information about their qualifications, experience, subjects they teach, availability, and pricing. Students may provide information about their learning needs and preferences.
    • Communication Data: Records of your communication with us and other users through the Platform (e.g., messages, booking requests).
    • Payment Information: When you make or receive payments through the Platform, we collect necessary payment details (though we may use third-party payment processors who have their own privacy policies).
    • Content You Submit: Any reviews, feedback, or other content you post on the Platform.
  • Information We Collect Automatically:
    • Log Data: Information about your use of the Platform, including your IP address, browser type, operating system, referring URLs, pages visited, and access times.
    • Device Information: Information about the device you use to access the Platform, including device model and unique identifiers.
    • Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. You can manage your cookie preferences through your browser settings.
  • Information from Third Parties:
    • We may receive information about you from third-party services if you link your account with those services (e.g., social media login).
    • We may also collect information from publicly available sources to verify tutor credentials or for safety and security purposes.
  1. How We Use Your Information

We use your information for various purposes, including:

  • Providing and Improving Our Services:
    • To connect students with suitable tutors.
    • To facilitate communication and scheduling between users.
    • To process payments and manage transactions.
    • To personalize your experience on the Platform.
    • To monitor and improve the functionality and performance of our Platform.
    • To develop new features and services.
  • Account Management:
    • To create and manage your account.
    • To verify your identity.
    • To send you important notifications and updates related to your account and our services.
  • Communication:
    • To respond to your inquiries and provide customer support.
    • To send you promotional materials and marketing communications (where permitted by law and with your consent where required).
  • Safety and Security:
    • To detect and prevent fraud and abuse.
    • To enforce our Terms of Service and other policies.
    • To ensure the safety and security of our users and the Platform.
  • Legal Compliance:
    • To comply with applicable laws, regulations, and legal processes.
  1. How We Share Your Information

We may share your information with the following categories of recipients:

  • Other Users:
    • Students will see tutor profiles, including their qualifications, experience, subjects, and availability.
    • Tutors will see student requests and relevant information for providing tutoring services.
    • Reviews and ratings you provide may be visible to other users.
  • Service Providers:
    • We may share your information with third-party service providers who assist us with payment processing, website hosting, data analytics, email delivery, marketing, and other services. These providers are contractually obligated to protect your information.
  • Legal Authorities:
    • We may disclose your information to law enforcement agencies, government authorities, or other third parties if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers:
    • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you if such a transfer occurs and your information becomes subject to a different privacy policy.
  1. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

  1. Your Rights

You may have certain rights regarding your personal information under applicable data protection laws, which may include the right to:

  • Access: Request access to the personal information we hold about you.
  • Rectification: Request the correction of inaccurate or incomplete personal information.
  • Erasure: Request the deletion of your personal information (subject to certain exceptions).
  • Restriction of Processing: Request the restriction of the processing of your personal information.
  • Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Objection: Object to the processing of your personal information for certain purposes, such as direct marketing.
  • Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the contact information provided below. We may require you to verify your identity before responding to your request.

  1. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include technical, administrative, and physical safeguards. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Links to Other Websites

Our Platform may contain links to other websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.

  1. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children without verifiable parental consent. If you believe that we have collected personal information from a child without such consent, please contact us immediately, and we will take steps to delete the information.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Platform or by other means of communication. Your continued use of the Platform after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

enquiries@expertutors.com.ng, 08023480776

By using the Expert Tutors Nigeria Platform, you acknowledge that you have read and understood this Privacy Policy.